At Arbutus Properties, we are dedicated to making your journey smooth, rewarding, and stress-free. Our Customer Care team is here to provide the support and assistance you need, from the moment you choose your home to long after you move in.
We believe that exceptional service doesn’t end when you receive your keys. Our team is here to assist with any questions, concerns, or maintenance needs, ensuring that your home remains a place of comfort and pride.
We provide home guides, maintenance tips, and warranty information to help you care for your home. Need assistance? Submit service requests through our online portal or contact us by phone or email for personalized support.
We value the connections we create with you. Your feedback helps us continue to improve and create even better communities. We encourage you to reach out, share your experiences, and be a part of the Arbutus family.